Confidentiality by construction

The assistant never learnswho your clients are.

A notary's duty of secrecy has no exception and no balancing test. So we did not build an assistant that is careful with client data; we built one that is never given it in the first place.

This page explains, without jargon, what aiNotaris can and cannot reach, what happens when something goes wrong, and where the notary stays in charge. If you would rather have the technical version for your IT adviser, we publish that too.

The four guarantees

What holds, every time

Names

Real identities are swapped out first

Before a question reaches the AI model, every name, address, postcode, BSN, IBAN and telephone number is replaced by an invented stand-in. The model reasons about the stand-in and answers about the stand-in.

Key

Only your office can undo the swap

The list that maps a stand-in back to a real person stays inside your own environment and is never sent anywhere. The answer is translated back to real names on the way to your screen, after the AI has finished.

Reach

The assistant holds no keys

It cannot open, browse or search your systems. It can only submit one of a fixed set of named requests, each checked against who you are and which files you are allowed to open.

Failure

When in doubt, it stops

If the protection layer cannot confirm a question is clean, the question is not sent at all. There is no fallback that quietly forwards the original text.

The gate

Why the assistant cannot reach your database

This is the part most people expect to be different. An AI assistant is often imagined as something that roams a firm's files and reads whatever it likes. That is not how this is built, and it is not something you have to take on trust: it follows from the architecture.

The assistant sits behind a gate. On the far side of that gate are your files, your mailbox, your documents and the official registers. The assistant has no connection of any kind to them. What it has instead is a short, fixed list of request forms, which we call tools. Each one does a single, defined job, and every request is checked before it runs.

The practical effect: the worst an unexpected instruction can do is trigger a tool the user was already allowed to trigger, on a file they were already allowed to open, and leave a record of having done so.

Step by step

What happens to one question

A single question, from the moment you press enter to the moment you read the answer.

  1. 01

    You ask something: for example, what still has to happen before a transfer can be signed.

  2. 02

    Identities are removed. Names, addresses, BSN and account numbers are found and replaced with stand-ins. The mapping is held in your environment only.

  3. 03

    The check runs. If that step could not be completed for any reason, everything halts here and you are told the assistant is briefly unavailable. Nothing is sent.

  4. 04

    The AI model reasons about a file belonging to people it cannot identify, and decides which tools it needs.

  5. 05

    The gate checks each request against your sign-in, your office and your role, then runs the automation and returns only what was asked for.

  6. 06

    Real names are restored on the way back to your screen, and the exchange is written to the audit trail.

Failure behaviour

A lock that jams shut, not open

Most systems, when a safety check fails, carry on and write a line in a log file. We took the opposite decision, and it is the one we would most want a supervisory body to examine.

If the assistant cannot prove a question is free of client identities, that question is not sent. Not by another route, not in its original form, not at all.

In practice this means that on the rare occasion the identity-removal service is unreachable, AI features pause for a few minutes and say so. We consider a visible interruption entirely preferable to an invisible disclosure: an interruption you can wait out, a disclosure you cannot take back.

Who decides

The assistant proposes. You sign.

Nothing that touches the outside world happens on its own. Sending an e-mail, changing a file, booking an appointment, creating a task: each is shown to you first as a proposal, with the wording and the consequences visible, and only proceeds when you confirm it.

This is deliberate, and it reflects the obvious: the deed is the notary's. Responsibility for what is read, explained and executed cannot be delegated to software, and we have not built anything that invites you to try. Every AI-assisted action is recorded, including what was proposed, what was approved, by whom and when, so the file can be reconstructed later.

Frameworks

The rules we build against

Article 22 Wna
The duty of secrecy admits no exception, so the design does not rely on one. The AI model is never given material that would engage it.
GDPR
Data minimisation and security by design, access limited per office and per role, a full audit trail, and defined retention for AI-generated material separate from the protocol.
EU AI Act
We have carried out and documented the risk classification for this system rather than assuming an outcome, and we keep it under review as capabilities change.
Your protocol stays yours
Deeds and their retention obligations are governed by the notarial profession, not by us. AI-generated working material is held separately and on its own, shorter clock.

Reviewing aiNotaris for your office and need to satisfy your own adviser, the KNB or the BFT? Ask us for the technical security description and the data-protection documentation. We would rather you interrogate it than take our word for it.